Patient Transport FAQs
Quick answers to the questions we hear most.
Yes. Westron Care is registered with the Care Quality Commission. See the footer of any page for a link to our CQC profile.
No. We provide non-emergency patient transport only. If someone is seriously ill or injured, call 999.
We aim to respond within 10 minutes. If you have not heard from us, call 0333 577 3070 or WhatsApp 07300 495 081.
We cover the whole of the UK. We are based in Walsall, West Midlands, and our crews travel to hospitals, care homes and homes across the country, with longer journeys arranged in advance.
All staff are enhanced DBS checked and trained in first aid, safeguarding, passenger care and moving & handling.
£10 million public and employers' liability and £5 million medical malpractice cover.
Yes. Please tell us when you request a quote so we can plan seating.
Still have a question? Contact us or call 0333 577 3070.